please help

ANDY WONG's Avatar

ANDY WONG

28 Dec, 2018 10:17 PM

Anybody can teach me how to delete or quarantine this file, thanks

  1. Support Staff 1 Posted by James on 05 Jan, 2019 12:22 AM

    James's Avatar

    Please provide a screenshot of the threat.

  2. 2 Posted by Andy Wong on 05 Jan, 2019 01:21 AM

    Andy Wong's Avatar


    On Sat, Jan 5, 2019 at 8:22 AM James <[email blocked]> wrote:

    // Please reply above this line
    ==================================================

    From: James (Support staff)

    Please provide a screenshot of the threat.

    On Fri, Dec 28 at 02:17 PM PST, ANDY WONG wrote:

    Anybody can teach me how to delete or quarantine this file, thanks

    Having trouble reading this? View this discussion online: please help.

    This discussion is PRIVATE. Please don't share your secret link with anyone.

    Reply with #ignore to stop receiving notifications for this discussion.




    Regards,

    Andy Wong
    0126940764

  3. Support Staff 3 Posted by James on 07 Jan, 2019 12:44 AM

    James's Avatar

    Hi Andy,

    Please run the Mackeeper removal tool attached to fix your issue.

    I Hope this helps,
    James

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