Please Help this file is stopping my Trendmicro antivirus program from working?

Stephen Cunningham's Avatar

Stephen Cunningham

20 Aug, 2018 10:13 PM

vidx .3FAD0F65-FC6E-4889-5975-B96CBF807878 this file shows up at adwear cleaner. I press the eye it brings up the audio dir but no file I copied vidx ? but it says its a mackeeper high Risk I paid for adwear cleaner. 4.95 so I run it fines the vidx file I mention at the start. it will not quartine the file?

  1. Support Staff 1 Posted by James on 20 Sep, 2018 04:05 AM

    James's Avatar

    Please provide a screenshot of the threat displaying in the application. We will help you remove it.

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