Please Help this file is stopping my Trendmicro antivirus program from working?

Stephen Cunningham's Avatar

Stephen Cunningham

20 Aug, 2018 10:13 PM

vidx .3FAD0F65-FC6E-4889-5975-B96CBF807878 this file shows up at adwear cleaner. I press the eye it brings up the audio dir but no file I copied vidx ? but it says its a mackeeper high Risk I paid for adwear cleaner. 4.95 so I run it fines the vidx file I mention at the start. it will not quartine the file?

  1. Support Staff 1 Posted by James on 20 Sep, 2018 04:05 AM

    James's Avatar

    Please provide a screenshot of the threat displaying in the application. We will help you remove it.

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

15 May, 2019 02:16 AM
14 May, 2019 06:47 PM
11 May, 2019 09:37 PM
10 May, 2019 09:38 PM
30 Apr, 2019 04:15 PM

 

24 Apr, 2019 04:43 PM
21 Apr, 2019 04:26 PM
12 Apr, 2019 07:00 PM
10 Apr, 2019 07:02 PM
08 Apr, 2019 08:33 PM
08 Apr, 2019 08:24 PM