Adware will not quarantine file

Edward McLean's Avatar

Edward McLean

30 Jul, 2018 11:15 AM

Adware will not quarantine /Library/Preferences/.3FAD0F65-FC6E-4889-B975-B96CBF807B78 - neither can I find it.
How do I find and delete this file

  1. Support Staff 1 Posted by James on 13 Aug, 2018 03:32 AM

    James's Avatar

    Can you please provide a screenshot of the application showing the file?

    We will look into it for you.

  2. Support Staff 2 Posted by James on 13 Aug, 2018 03:33 AM

    James's Avatar

    Also where did you buy the application from? The Mac app store or our website?

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