MALWARE reported but cannot quarantine or delete

KEITH  BARTON's Avatar

KEITH BARTON

08 Feb, 2018 01:13 AM

On my "MacWare Disk Clean & Antivirus Report" one item is showing as High Risk but it cannot be Quarantined or deleted.

How do I quarantine or delete this file from my MacMini6,2 ?

  1. Support Staff 1 Posted by James on 21 Oct, 2018 12:21 PM

    James's Avatar

    Hi Keith,

    Can you please provide a screenshot of the issue. We will resolve it.

    Thanks,
    James

  2. 2 Posted by Bharat Patel on 08 Feb, 2019 05:18 AM

    Bharat Patel's Avatar

    Hi have installed Macware disk cleen and antivirus , On scanning found few files of high risk but cannot be quarantined or depleted . Request to please inform how doninremove the files . attaching a screen shot for your reference.

  3. 3 Posted by KEITH S BARTON on 08 Feb, 2019 08:19 AM

    KEITH S BARTON's Avatar

    Reported to ACORN

    Sent from Yahoo Mail for iPhone

    On Friday, February 8, 2019, 15:49, Bharat Patel <[email blocked]> wrote:

     #yiv2947165262 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv2947165262 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}
    |

  4. Support Staff 4 Posted by James on 28 Feb, 2019 05:40 AM

    James's Avatar

    Hi Keith,

    No need to worry about those, they are both false positives.

    I hope this information helps,
    James

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