Multiple Threat

Elton's Avatar

Elton

05 Jan, 2019 06:29 AM

Hi all,

May I have your assist regarding to attached virus threat? Thanks

Regards,
Elton

  1. Support Staff 1 Posted by James on 05 Jan, 2019 11:33 PM

    James's Avatar

    Hi Elton,

    Have you run the MacKeeper removal tool discussed in the other thread?

    Let me know,
    James

  2. 2 Posted by Vong Elton on 06 Jan, 2019 02:43 AM

    Vong Elton's Avatar

    Hi James,

    MacKeeper is already cleared but still have the other two virus.

    Regards,
    Elton

    從我的 iPhone 傳送

  3. 3 Posted by Vong Elton on 06 Jan, 2019 06:13 AM

    Vong Elton's Avatar

    Hi James,

    Please see the attachment for further information.

    Regards,
    Elton

  4. Support Staff 4 Posted by James on 07 Jan, 2019 12:38 AM

    James's Avatar

    Hi Elton,

    The other two issues are false positives, so your Mac is now fine.

    I hope this helps,
    James

  5. 5 Posted by Vong Elton on 07 Jan, 2019 01:00 AM

    Vong Elton's Avatar

    Thanks James

    從我的 iPhone 傳送

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