or Create a profile

Macware

Support

Home → Macware Antivirus →

I have upgraded version however I can't get rid of 7 high risk virus's I need help!!

Vicki's Avatar

Vicki

06 Dec, 2018 02:41 PM

Would someone please help me? I have upgraded version of this software however after funning a scan, I still have 7 high risk virus's I can't quarantine
There isn't a number to call but yet they still want their money each month!!!

  1. Support Staff 1 Posted by James on 19 Dec, 2018 12:50 AM

    James's Avatar

    Hi Vicki,

    Please upload a screenshot of the remaining risks and we will tell you how to remove them.

    Do not call that number or pay them, it is a common scam.

    Sorry for the late reply,
    James

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

  • New Issue

  • Conversation Started

    A conversation has been started with the Macware Antivirus staff to resolve this discussion.

  • Close the discussion

Private Permissions

This discussion is private. Only Macware Antivirus support staff and members of Macware can see and reply to it.

Public Permissions

This discussion is public. Everyone can see and reply to it.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

16 Jan, 2019 07:46 AM mackeeper
12 Jan, 2019 10:54 PM Suscription to premium version
07 Jan, 2019 01:00 AM Multiple Threat
07 Jan, 2019 12:44 AM please help
07 Jan, 2019 12:40 AM premium subscription

 

05 Jan, 2019 07:16 AM Multiple Threats Remaining
05 Jan, 2019 03:00 AM high risk
05 Jan, 2019 12:27 AM Não recebi o conteudo assinado
05 Jan, 2019 12:25 AM procedure to "restore purchases
05 Jan, 2019 12:24 AM how do you uninstall MacKeeper
05 Jan, 2019 12:22 AM Macware antivirus i.i.9 version