or Create a profile

Macware

Support

Home → Macware Antivirus →

I have upgraded version however I can't get rid of 7 high risk virus's I need help!!

Vicki's Avatar

Vicki

06 Dec, 2018 02:41 PM

Would someone please help me? I have upgraded version of this software however after funning a scan, I still have 7 high risk virus's I can't quarantine
There isn't a number to call but yet they still want their money each month!!!

  1. Support Staff 1 Posted by James on 19 Dec, 2018 12:50 AM

    James's Avatar

    Hi Vicki,

    Please upload a screenshot of the remaining risks and we will tell you how to remove them.

    Do not call that number or pay them, it is a common scam.

    Sorry for the late reply,
    James

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

  • New Issue

  • Conversation Started

    A conversation has been started with the Macware Antivirus staff to resolve this discussion.

  • Close the discussion

Private Permissions

This discussion is private. Only Macware Antivirus support staff and members of Macware can see and reply to it.

Public Permissions

This discussion is public. Everyone can see and reply to it.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

15 Nov, 2019 06:30 AM Please cancel subscription
10 Oct, 2019 09:52 AM Quarantine with Macware Antivirus
24 Sep, 2019 05:43 PM Results of Spyware diagnostic commands
12 Sep, 2019 07:05 PM Adware Cleaner
27 Aug, 2019 06:39 AM Police involved

 

25 Aug, 2019 11:27 AM How to stop yahoo search in safari
04 Jul, 2019 02:15 PM STOP Subcription
10 Jun, 2019 08:32 AM Cancel Subscription
05 Jun, 2019 08:53 AM cancel subscription
30 May, 2019 11:54 AM Adware quarantine removal failure
28 May, 2019 01:53 PM Cancel subscription