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faiz

13 Nov, 2018 05:09 AM

I need to delete 5 infected file that your adware failed to do it.

  1. 1 Posted by faiz on 13 Nov, 2018 11:12 AM

    faiz's Avatar

    helo

  2. Support Staff 2 Posted by James on 16 Nov, 2018 12:58 AM

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    Please take a screenshot of the application showing the infected files. We will help you remove the issues.

  3. 3 Posted by Fayez Altowairq... on 17 Nov, 2018 08:26 PM

    Fayez Altowairqi's Avatar

    Hi James Thanks for the reply sent with attached pictures

    On 8 Rab. I 1440 AH, at 3:58 AM, James <[email blocked]> wrote:
    Hi James Thanks for the reply sent with attached pictures

    // Please reply above this line 

    ================================================== 

    From: James (Support staff)

    Please take a screenshot of the application showing the infected files. We will help you remove the issues.

    On Tue, Nov 13 at 03:12 AM PST, faiz wrote:

    helo

    Having trouble reading this? View this discussion online: high risk.

    This discussion is PRIVATE. Please don't share your secret link with anyone.

    Reply with #ignore to stop receiving notifications for this discussion.


  4. 4 Posted by Fayez Altowairq... on 25 Nov, 2018 02:07 AM

    Fayez Altowairqi's Avatar

    Hi until today I don’t receive reply it doesn’t tiki’s that long!!

  5. Support Staff 5 Posted by James on 05 Jan, 2019 12:30 AM

    James's Avatar

    Hi Fayez,

    Sorry this discussion was closed, we have re-opened it.

    We have also attached a tool which will remove MacKeeper from your Mac.

    I hope this helps,
    James

  6. 6 Posted by Fayez Altowairq... on 05 Jan, 2019 03:00 AM

    Fayez Altowairqi's Avatar

    On 29 Rab. II 1440 AH, at 3:30 AM, James <[email blocked]> wrote:

    // Please reply above this line 
    ================================================== 

    From: James (Support staff)

    Hi Fayez,

    Sorry this discussion was closed, we have re-opened it.

    We have also attached a tool which will remove MacKeeper from your Mac.

    I hope this helps,
    James

    On Sat, Nov 24 at 06:07 PM PST, Fayez Altowairqi wrote:

    Hi until today I don’t receive reply it doesn’t tiki’s that long!!

    Having trouble reading this? View this discussion online: high risk.

    This discussion is PRIVATE. Please don't share your secret link with anyone.

    Reply with #ignore to stop receiving notifications for this discussion.

    <Removal_Tool_for_MacKeeper_(1).zip>

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