purchased twice and billed but unsuccessful billing prompt is popping up

forrest anrhon's Avatar

forrest anrhon

28 Oct, 2018 06:00 AM

I have tried to subscribe twice and was billed twice but am unable to use upgraded srvcs

  1. Support Staff 1 Posted by James on 30 Oct, 2018 01:10 AM

    James's Avatar

    Can you please provide a screenshot of the problem? We will look into it.

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