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andy martin's Avatar

andy martin

14 Aug, 2018 07:49 PM

hi purchased subscription but can't get the full version I'm stuck on the trial can you help please

  1. Support Staff 1 Posted by James on 15 Aug, 2018 07:01 AM

    James's Avatar

    Hi Andy,

    Do you see a restore purchases button anywhere? Check the top menu options as well. This problem is unfortunately not our fault, it an issue with Apple's in-app subscriptions.

    Let me know if you find it,
    James

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