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12 Aug, 2018 02:58 PM
I just bought your adware cleaner but have 5 threats I can't delete ?? why ??
on 13 Aug, 2018 03:36 AM
Where did you download the application from? The Mac App Store or our web store.
Please also provide a screenshot of the threats and we will review them for you.
on 13 Aug, 2018 08:49 AM
Hi James ,
I bought from apple store …
This is the picture
on 13 Aug, 2018 11:48 AM
It looks like you have accidentally downloaded and installed MacKeeper. I have attached our MacKeeper removal tool to this message so you can easily remove it.
If you have any trouble let me know,
on 13 Aug, 2018 11:57 AM
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